Media Planning Account Manager

We’re growing our client planning teams and have opportunities for experienced Planning Account Managers to join us in Covent Garden.

This is a role for an Account Manager who can confidently manage a high volume of activity across several brands at once, with good digital grounding and real comfort across the full media mix.

Where you could be working

Depending on the team you join, your mix could include:

• A major healthcare account. Full-funnel and all-channel, with a big challenge at its heart: bringing several business units together under one brand and audience strategy, and making the brand feel more accessible beyond insurance. Expect TV/AV, audio, podcasts, OOH, digital video and localised planning.
• One of the world’s largest ice cream makers. A portfolio of household-name brands, with busy, seasonal spring and summer campaigns across TV, BVOD, online video, social, OOH and retail activation.
• A much-loved food-to-go brand with a strong presence across London and the UK. Location-led planning where local media, OOH and digital drive both awareness and footfall around key trading moments.
• One of the UK’s most recognisable heritage brands. A genuine balance of brand and performance, from high-profile seasonal moments like Christmas through to activity that gets people using its services.
• A well-known snacking brand with an irreverent personality, where planning keeps the brand culturally relevant while connecting it to the moments that drive purchase.
• Financial services and behaviour change briefs. One reaching an affluent audience in a regulated category, another encouraging more people to put their money to work.

Your role will be at the heart of each account you work on. You’ll keep across everything that’s happening: the money being spent, where, when and how. Your attention to detail will be second to none, and you’ll be a self-starter who wants client accountability.

As well as working directly with clients, you’ll plan across offline channels, including OOH, AV, print and radio, as well as digital channels like paid social, online video and PPC. You’ll be part of the account management team, making sure our clients love working with us and that we deliver outstanding work for them.

Key Responsibilities

• Being a key day-to-day contact for clients, keeping them up to date with all activity on the account
• Taking briefs from clients and working with the relevant the7stars teams to build responses
• Using industry tools, client insight and data to pull together channel recommendations
• Presenting recommendations to clients alongside media plans
• Building audiences using TGI and YouGov Profiles, and working with data and insight to create more sophisticated segmentations
• Working across our specialist teams to make sure every plan follows best practice
• Monitoring live campaigns, coordinating with channel teams and updating clients on performance
• Owning central account documents such as year plans and finance trackers, and being the main contact for account queries
• Building plans and reporting in Excel (intermediate level: pivot tables, functions and so on)
• Building relationships with media owners and partners, and negotiating the best opportunities for your clients
• Sharing best practice work across the agency, from company meetings to case studies and social
• Getting involved in pitches, new business and agency-wide initiatives, including Values Weeks

Requirements

• Agency-side experience as a media planning manager or similar
• Experience planning and/or buying across both online and offline media
• Comfortable as an omni-channel planner rather than purely digital or purely ATL
• Highly organised, able to manage multiple brands, workstreams and deadlines without losing grip on detail
• A practical doer who rolls up their sleeves and gets the job done
• Confident, clear communication with clients, teammates, partners and media owners
• Strong presentation skills, explaining ideas clearly in writing and in person
• Experience with local media, or with regulated categories such as healthcare or financial services, is a real plus

About the7stars

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.

That commitment has stuck with us. It guides how we work, how we think and how we treat one another, and it can be expressed in a single word.

Freedom.

Our Freedom philosophy lives across our entire business, from people to product and planning. It means we plan and buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, and give people a platform to speak up, question and express themselves freely. Most importantly, it has allowed us to create an amazing place to work.

the7stars is 300 passionate media people focused purely on creating great work for our clients. We’re UK focused, and we also operate within an agile global network of like-minded friends, extending our client portfolio into Europe and the US.

Benefits

• Uncounted holiday
• Discretionary performance-related summer profit share and Christmas bonus
• Flexible and hybrid working with a focus on togetherness (4 days a week in the office)
• Personalised training plan and access to coaching
• Wellbeing days
• Flexible pension plan through Royal London (8% employer contribution under £35k)
• Optional private medical insurance (Vitality) and cash back plan (Medicash)
• Employee Assistance Programme
• Work from anywhere for up to 2 weeks each year
• Paid gym membership with a choice of 5 gyms
• Enhanced family-friendly policies
• Personal finance advice and support
• Life Assurance and Critical Illness cover
• Profit share scheme (after 3 years’ service)
• Electric Vehicle scheme
• Nursery Partnership
• Tech and Cycle to Work scheme
• Season ticket loans and expensed Railcard
• New Business Bonus eligible in your first years at the7stars